1. The surveyor needs to wear uniform company clothes to ensure a clean and tidy image.
Before departure, we will talk to the customer to make an appointment: "Hello, I am a surveyor from Beijing Trillide Invisible Screen Co., Ltd. We will go to your place for measurement now. Will it be possible in about an hour?" After getting the customer's consent, we will leave. Designated place. Call the customer ten minutes before arrival to inform the customer of the specific time (If you need to be late or rescheduled under special circumstances, you should call the customer in time and apologize politely. Tell the customer service immediately, and the customer service will reschedule and notify the customer at the first time client.
To enter the customer’s home, you need to use polite words to indicate your intention: "Hello, I am Trinidad Invisible Screens Co., Ltd. who measured the screens for you. Can you enter?" After the customer’s consent, you can enter the customer’s home and enter the decorated room At times, shoe covers must be worn to ensure that the customer’s home is clean and tidy.
After entering the door, the measurement should be carried out in order from right to left, or each window should be marked with the same number as the measurement sheet, so that the installer can find it during installation.
In order to ensure the absolute meticulousness and accuracy of the product during measurement, the dimensions should be measured in millimeters. Before the measurement, check the basic condition of the window. After understanding the various conditions of the window, design the installation position and installation method of the screen window. With a full understanding of the basic conditions and problems of the window, I started to measure the size of the screen window.
Communicate with the customer the installation method, quantity, color selection, and screen type of the screen. After confirmation, the customer needs to sign on the measurement sheet for confirmation.
After completing the measurement, return to place if any items are moved, and leave politely after cleaning up.
2. The installer needs to wear the company's uniform clothing to ensure a clean and tidy image.
The installer shall go to the customer service department to receive the delivery order and pick it up in the warehouse (the delivery order must have the quality inspection and warehouse signature and the financial signature before the delivery), and the quantity and color of the received items should be strictly checked for accuracy.
As with the measurement, you must call the customer before departure and before arrival, and you must wear shoe covers when entering the customer's home. If you need to arrive late or reschedule in special circumstances, you should call the customer in time and apologize politely. Inform the customer service immediately, and the customer service will reschedule the time immediately and notify the customer.
After entering the installation site, spread the anti-scratch cloth, put on the tools and screens, first find the positions of the screens according to the number, and place the screens next to the windows to be installed.
Open the package and start the installation one by one. During the installation process, you must wear safety belts on the 2nd floor and above. Pay attention to your own safety. The two people cooperate to complete the installation.
Check and accept with customers and inform customers of the precautions for use.
1. It takes 24 hours before the glue is air-dried to avoid misalignment of the frame and use it
2. To explain the use of the lock
3. Explain how to use the governor, etc.
After the acceptance training, the customer is asked to sign and confirm on the delivery slip and provide the customer with a warranty card.
After completing the installation, return to the place if any items are moved, and leave politely after cleaning up.
- Mobile Site